Collection Loan Entitlement Loan Period Fine
(Late Renewal/ Return)
Book/Media Resource
s (CD/DVD) 2 items 14 days RM 1.00

2. How to Borrow

You will need your valid library card (IC/Staff Card) to borrow items.

Take the book and your library card to the Self-check machine and check it out yourself.

If you experience problems, please speak to the staff at the library enquiry desk.

Collect your transaction slip indicating the due date.

3. Your Library Account

Log in to ‘My Account’ to check:

items you have borrowed

when the items are due

fines outstanding

4. Renewals

To renew online, log in to ‘My Account’.

A loan can be renewed once (1 time) and renewals must be done at least one day before the due date. Please note that the new loan period begins from the day of renewal, not from the original due date.

However renewals will not be allowed if:

The item has already been renewed once.

There is a block (due to unsettled fines and replacement costs) in your record, or

The item has been requested for hold by someone else.

5. Returns

Loaned items must be returned via the Self-check machine or Circulation Counter. Please return your items on or before the due date or time as other users may want to use them.

6. Hold Request

If an item that you require is currently on loan (borrowed by someone else), you may request to place a hold on the item, and you will be in the waiting list if there are others who have requested for the same item ahead of you.

Requests for hold must be placed online via the Library Portal. In the "Items" view, click the "Request" button next to the item you would like to hold and enter the required information.

Requested items will be held at the Lending Services Counter for 7 days after the item becomes available. Be sure to check your request status in My Account. Request status will change from "Unavailable" to "Ready for Pick-up" when the item becomes available. If you do not collect the item within 7 days, the item will be reserved for the next person in queue or returned to the shelves.

7. Overdue items & fines

If you do not return or renew items before the due date, they will become overdue. The library charges fines on overdue items, to encourage users to return items on time. The Library will send you 3 online notifications to your email informing you that an item is overdue.

You are advised to check your library portal and My Account in Library website regularly.

Fines must be paid at the library

8. Lost and Damaged Resources

If you have lost or damaged a library item, please report it immediately at the Lending Services Desk. The user will make good a loss or damage with a replacement copy (being the latest edition at the time of loss) at his/her own expense, or undertake to pay the current market price of the latest edition of the lost item, in addition to RM20.00 processing fee and fines due till the day that the loss was reported. Lost items must be replaced or paid for within 2 weeks of the report.